The company set up a technical service department, which is composed of experienced engineering and technical personnel of our company. Customer service phone: 15097741111.

In order to meet the requirements of the site conditions, we will give full consideration to the changes or modifications proposed by the user and try to meet the requirements of the user, and will explain the characteristics of the equipment, analysis methods and relevant precautions in detail to answer and solve the technical problems raised by the buyer within the scope of the contract.

Quality and technical service commitment:

1) The company will repair and replace the parts damaged due to quality reasons free of charge during the warranty period of the supplied equipment. If there is a quality problem in the use of the equipment, the company will respond immediately after receiving the notice, and assign a maintenance specialist to communicate within 24 hours to solve the problem, and provide spare equipment free of charge. Regardless of accident liability, our company pursues the principle of troubleshooting and equipment operation as priority, and strives to reduce the loss to a very low limit to ensure the vital interests of users.

2) In the warranty period of any non-human damage to the quality of the accident, we are responsible for free repair or replacement. We charge for services outside the warranty period at cost price.

3) The company will provide users with free training, when the field test guidance.

4) The company will be in accordance with user requirements, timely delivery, on time. At the same time, we will complete the commissioning and acceptance work according to the progress of the site.

5) The company regularly arranges technical personnel to conduct regular user visits and surveys, communicate with users in a timely manner, master the operating status of the equipment and make timely improvements according to user requirements.